In the A-Champs App, activity data for each user is always kept private. High level participation data (scores, mission status, badges, times and points) is also accessible to all other users. Children’s activity data is only tied to the email address of their parents, a screen name, birth month and birth year, gender, and device ID.
PurposeThe purpose of this policy is to tell you what kind of information we may gather about Users when they visit this Website or use our Services, how we may use that information, whether we disclose it to anyone, and the choices Users have regarding our use of, and their ability to correct this information. Our policy allows you to choose what kind of User you are and how much information you provide to us, and to control how we use whatever information you give us.
CollectionInformation is collected from Users primarily to make it easier and more rewarding to use our APP and Website. Depending on the service accessed, Users could provide anonymous information (if a Participant or Visitor) or Personal information (if an Account holder). We collect the minimum amount of information needed to provide a quality experience, and we will only collect personal information when Users provide it to us. We only collect the email address of parents, screen name, month and year of birth, gender, and device ID of Players and do not supplement the data we collect with information from third parties.
In order to comply with the Federal Trade Commission (FTC) Children’s Online Privacy Protection Act (COPPA), which requires Players under the age of 13 to use the service with verifiable parental consent, we conduct parental verification by email verification.
When Users use our Services, we may automatically collect information on the technology they are using (e.g., type of device, operating system, screen size). We do not ask Users for, access, or track any location-based information from your mobile device at any time while downloading or using our Services on your device. We reserve the right to use location-based software to protect the security of Hardware owned by us – for instance, to track stolen devices. Information used for security purposes will not be mixed with the Services data.
Account holdersWe may specifically ask for personal information about Account Holders when they sign up to use a service through this Website. Information we require includes gender, email address of parents, and birth month and year in order to provide that service or product to the Account Holder. This information may also be used to assist Account Holders during their engagement with the APP; inform Account Holders of future related services which may interest them; and request feedback about the APP or Website. Account Holders can choose to opt-out of such communications (see the “opt-out preferences” disclosure below). Account Holders are able to register Players by using their information. Account Holders can also delete affiliated Players from the A-Champs APP by emailing us at email@example.com.
Certain Account Holders have the ability to invite 3rd party individuals into our system for invitational and registration purposes. The types of information we collect are name and email address. We will use this information to contact them for that express purpose only. These individuals may email us at firstname.lastname@example.org to request that we remove this information from our database.
PlayersWe do not collect personally identifiable information about Players.
We may specifically ask for information about Players when they sign up to use a service through the APP, such as a screenname, gender, birth month and year in order to provide that service or product to the Participant. In addition, we collect physical activity and play data from Players when they synchronize their Device to our APP.
How we use your informationWe will only use the personal information you have chosen to provide us for the purpose for which you provided it. We will not use it for any other purpose without your consent. We may use your personal information to:
fulfill your registration,
send you confirmation messages,
send you requested service information,
respond to customer service requests,
administer your account,
allow you to participate in virtual challenges,
send you a newsletter,
send you marketing communications,
administer contests you entered, and notify you if you won,
improve our Website and marketing efforts, and
display content based upon your interests.
We may also use Participant information for reporting purposes. For instance, we may provide anonymous, aggregate information about Players’ participation in our games, aggregate performance information, and summary information to teams and research partners. Individual Players’ data, except of scores, mission status, badges, times and points, will not be publicly available.
Anonymous informationAs is true of most websites, we may gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We may use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site, to gather demographic information about our user base as a whole and report aggregated data to our advertisers. We do not link this automatically-collected data to personally identifiable information.
Access to your personal informationIf your personal information changes, you may correct, update, amend, ask to have it removed from our Services or deactivate it by making the change on your member settings page, by emailing our Customer Support at email@example.com or by contacting us by telephone or postal mail at the contact information listed below. If you no longer desire our service, please contact customer service. We will respond to your request to within 30 days. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Opt out preferencesIf you wish to subscribe to our newsletter and other communications, we will use your screen name and parent’s email address to send those communications to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by emailing us at firstname.lastname@example.org .
Parental rightsWe only require a Player to provide a minimum amount of information: a screen name, birth month and birth year, gender. And the e-mail address of the Player’s parent to get the confirmation to collect the afore mentioned information. No further information needs to be disclosed.
At any times we provide parents the possibility to review their child’s personal information, direct us to delete it (send email to email@example.com), and refuse to allow any further collection or use of their child’s information.
Parents can agree to the collection and use of their child’s information, but still not allow the disclosure to third parties unless that’s part of the service (for example, social networking).
If parents want to inquiry about anything relating to the information collection please send us an email to firstname.lastname@example.org along with your child’s screen name.
Protection of personal informationThe security of your personal information is important to us. Where utilized for the purpose of transactions, the Services use a login process to promote the security of usernames and passwords. The Website’s servers are located in a secure hosted data center with security measures in place.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can email us at email@example.com.
Contact usA-Champs Interactive Training Solutions S.L.
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